Shipping policy

SHIPPING POLICY

Ulvarys | Last updated: May 2026

Processing Time

All orders are processed within 7–15 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email with your tracking number once your order has been dispatched.

Shipping Destinations

We currently ship to the following countries:

  • 🇬🇧 United Kingdom
  • 🇮🇪 Ireland
  • 🇺🇸 United States
  • 🇨🇦 Canada
  • 🇦🇺 Australia

If your country is not listed, please contact us at help.ulvarys.com and we will do our best to accommodate your order.

Shipping Times & Rates

Destination Estimated Delivery Shipping Cost
United Kingdom 7–15 business days Free on orders of 2+ jars / £2.99 for 1 jar
Ireland 7–15 business days Free on orders of 2+ jars / £4.99 for 1 jar
United States 7–14 business days Free on orders of 2+ jars / £5.99 for 1 jar
Canada 7–14 business days Free on orders of 2+ jars / £5.99 for 1 jar
Australia 10–18 business days Free on orders of 2+ jars / £6.99 for 1 jar

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier capacity, customs clearance, or circumstances beyond our control.

Free Shipping

Free shipping is automatically applied at checkout on all orders of 2 jars or more, regardless of destination.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number. You can use this number to track your order directly on the carrier's website.

If you have not received your tracking information within 3 business days of placing your order, please contact us at help.ulvarys.com.

Customs and Import Duties

For international orders, customs fees, import duties, and local taxes may apply depending on your country's regulations. These charges are the sole responsibility of the customer and are not included in our product or shipping prices.

We recommend checking with your local customs authority before placing an order if you are unsure about applicable fees.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please first check your tracking information. If the package appears to be lost or significantly delayed, contact us at help.ulvarys.com and we will investigate with the carrier on your behalf.

Ulvarys is not responsible for delays caused by carriers, customs authorities, or circumstances beyond our control. However, we will always do our best to resolve any issue as quickly as possible.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. Ulvarys is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your address after placing your order, contact us immediately at help.ulvarys.com. We will do our best to update it before dispatch, but we cannot guarantee changes once the order has been processed.

Contact Us

For any questions regarding your shipment, please reach out to our support team:

📧 help.ulvarys.com ⏱ Response time: within 48 hours